Windows 2000 - Getting Started
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Understand the terms hardware, software, GUI, and operating system
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Work safely with computer equipment
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Switch on the computer and start Windows
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Identify elements of the Desktop (icons, Taskbar, Start menu)
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Shut down and restart the computer
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Windows 2000 - Working with Windows
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Identify window elements (title bar, menu bar, command icons, border, resize handle, scroll bars, status bar)
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Minimise, maximise, and restore windows
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Windows 2000 - Menus, Commands, and Dialogue Boxes
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Select commands from a menu using both the mouse and keyboard
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Understand the different symbols on a menu
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Use SpeedKeys to activate commands
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Use different controls in a dialogue box
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Use a Wizard to complete a command
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Windows 2000 - The Start Menu and Taskbar
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Understand the functions of the items on the Start menu
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Use the Taskbar to switch between applications
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Change the display of the Taskbar and Start menu
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Windows 2000 - Getting Assistance
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Search help for a particular topic
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Use context-sensitive help options
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Windows 2000 - Exploring Drives and Folders
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Understand the hierarchy of disks and folders
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Recognise drive, folder, file, and object icons
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Browse folders on a computer and on a network
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Windows 2000 - File and Folder Management
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Understand basic principles of effective file management
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Create a folder or subfolder
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Delete a folder and its contents and delete a file
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Use the Recycle Bin to restore deleted data
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Use drag-and-drop to work with data
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Windows 2000 - Using Applications Software
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Create, open, and save files
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Create a simple text file with Notepad
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Use WordPad to create a document
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Create a drawing with Paint
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Use the Windows Calculator
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Transfer data between programs
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Insert a Print Screen graphic
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End an application that is Not Responding
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Windows 2000 - Creating and Editing Files
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Understand file naming rules and appreciate an effective file naming scheme
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Understand how to display and hide file extensions
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Describe the software used to edit common file types
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Create a new file from Windows
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Choose an application to use to open a file
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Windows 2000 - Customising Folder Views and Options
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Change the appearance of items in a folder
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View and change folder and file properties
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Customise folder browsing options
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Windows 2000 - Searching for Files
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Search for a file or folder by name, date, type, and size
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Search for a file name using wildcards
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Use the History bar to open recently-used files
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Windows 2000 - Working with Disk Drives
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Understand file size and disk capacity
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Format a floppy disk or zip disk
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Move and copy files to and from a floppy disk or zip disk
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Use a CD-ROM or DVD-ROM drive
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WinZip 8.1 - Compressing Files and Folders
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Compress a file or folder
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Extract compressed files or folders
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Windows 2000 - Working with Shortcuts
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Create and use file shortcuts
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Add and remove program shortcuts from the Start menu
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Windows 2000 - Printing
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Use the Printers folder to choose a printer
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Switch on a printer and load a paper tray
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Pause and resume printing
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Use drag-and-drop to print a document
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Windows 2000 - Customising System Settings
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Display the Control Panel window
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Find out system information
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Change the computer date and time
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Change the amount of disk space that is taken up by the Recycle Bin
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Windows 2000 - Customising the Desktop
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Apply a new desktop scheme
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Save desktop display settings as a custom theme
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Change the background of the Desktop and the appearance of windows
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Change monitor display settings (resolution and colour depth)
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Use Active Desktop to display content from the internet
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Use the volume control and configure Windows sounds
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Windows 2000 - Customising Input Options
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Understand year 2000 issues
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Set Regional and Language Options
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Change the mouse clicking speed and the appearance of the mouse pointer
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Windows XP - Adding and Removing Programs
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Uninstall a software application
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Configure Windows component settings
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ICT Fundamentals - Anti-Virus Measures
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Understand what a computer virus is and how a computer system can be infected
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Know how to get information about virus threats and about hoax alerts
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Detect and remove virus infections using anti-virus software
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Understand the importance of updating anti-virus software
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